Privacy Policy

1. What we collect

We may collect the following when you use our site:

• Account details: name, email, phone (when you register or checkout)
• Order & shipping information: delivery address, order history
• Payment references: transaction IDs from our payment processor (we do not store full card or UPI credentials)
• Contact form submissions: name, email, message
• Technical data: browser type, device, and basic usage logs for security and performance

2. How we use your information

We use personal data to:

• Process and fulfil orders
• Communicate about orders, returns, and customer support
• Maintain your account and saved addresses
• Respond to contact form enquiries
• Comply with legal and tax obligations

3. Sharing with third parties

We share data only as needed with service providers — including Supabase (hosting and database), our payment processor, and delivery partners. We do not sell your personal information.

4. Data retention

Order and account records are retained as long as needed for business, legal, and tax purposes. Contact form messages are retained until handled and may be archived or deleted thereafter.

5. Your rights

You may request access, correction, or deletion of your personal data where applicable under Indian law. Contact hello@archivexi.com to exercise these rights.

6. Security

We use industry-standard measures including encrypted connections (HTTPS) and access-controlled databases. No method of transmission over the internet is fully secure.

7. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date.